Return Policy

Returns & Refunds

Due to hygiene and safety reasons, we do not accept returns of opened or used whitening products.

If your order arrives damaged, defective, incorrect, or does not arrive at all, please contact us within 7 days of delivery.

To help us resolve your issue quickly, please include:

• Your order number
• A description of the issue
• Photos if applicable

Depending on the situation, we may offer:

• A free replacement product
• A partial refund
• A full refund

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Opened products
• Used products
• Products with damaged packaging caused after delivery

Lost or Delayed Packages

If your order is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to resolve the issue.